How Lead Capture Works
Most people who visit your website leave without a trace. SabiMaketa's website chat turns every visit into a captured, nurtured lead — and then a sale. Olori greets every visitor, answers their questions grounded in your business, asks for their contact the moment they're interested, and hands them straight to your CRM and follow-up. This page explains what happens to a lead from the first hello to attributed revenue.
The journey of one lead
- 1
Captured on your website
You add SabiMaketa's chat to your site. Olori greets and talks with every visitor in the visitor's own language, and at a natural moment — after showing value — warmly asks for their name, email and phone with clear, opt-in consent. No cold form-wall.
- 2
Lands in your CRM
The captured lead lands straight in your own Contacts (CRM) and lead list, tagged by where it came from, with the conversation and consent attached.
- 3
Qualified automatically
SabiMaketa scores the visitor's buying intent — grounded in your real business facts, never guessed — so you know who is worth your time first.
- 4
Surfaced in your One Inbox
Hot leads appear in your One Inbox as an opportunity, with the reasoning for why they matter and a suggested next step.
- 5
Nurtured for you
SabiMaketa nurtures the lead with automated email and WhatsApp follow-up sequences to keep them warm. Every message stays human-approved before it sends — nothing goes out without your say-so.
- 6
Worked through your pipeline
You move the lead through your Customers and Deals pipeline as it progresses toward a sale.
- 7
Revenue attributed
When the lead converts, revenue attribution shows the result back against the website chat — in your own currency — so you can see exactly what it earned you.
Where to watch it happen
Contacts (CRM)
Every captured lead appears here with its source, language and consent.
One Inbox
Qualified opportunities surface here with the reasoning behind the score.
Email & WhatsApp
Nurture sequences follow up automatically — you approve each send.
Analytics
Revenue attribution ties closed sales back to the website chat, in your currency.
Consent and compliance are handled for you — the chat shows the required opt-in wording, records it, and honors unsubscribe/STOP automatically. A visitor who does not opt in is never marketed to.
This page explains what happens to a lead. To put the chat on your own website, see the setup guide for adding SabiMaketa to your site.
What happens the moment a visitor gives their details?
They're saved to your Contacts (CRM) with their consent and conversation, scored for buying intent, and — if they're a hot lead — surfaced in your One Inbox as an opportunity.
Does anything get sent to the lead automatically without me?
No. Nurture email and WhatsApp follow-ups are prepared automatically, but every message waits for your approval before it sends.
What language does Olori talk to visitors in?
English by default, and she offers to switch to the visitor's language if they prefer. She never guesses a language from someone's name.
How do I know a lead actually turned into money?
When a lead converts, revenue attribution links the sale back to the website chat in your Analytics, reported in your own currency.